I have a restaurant and I want to keep my clients safe. What can I do to ensure their safety while still doing business?
I have a restaurant and I want to keep my clients safe. What can I do to ensure their safety while still doing business?
Answer: On May 11th, the Rwanda Development Board (RDB) issued a new notice to all hospitality establishments, such as restaurants, hotels and coffee shops. This notice requires that all customers visiting these establishments MUST register the following:
- Full names
- Telephone numbers
- Time of visit
- District of residence
These new measures will ensure that the Government of Rwanda can conduct contact tracing if and when new cases of COVID-19 are discovered. Note that this information will be kept confidential and not shared.
Hotels, coffee shops and restaurants have been allowed to open since May 4th, 2020, but they must close by 7:00 pm each day. They must also install hygiene stands so that customers and staff can wash their hands, or apply hand sanitizer when they enter. As with all businesses, all employees must wear a mask – and customers too! And always keep a distance of one meter in-between
Gyms, nightclubs, bars, churches, and other large gathering places will stay closed until further notice.
Be Alert! If you are part of the hospitality sector, make sure to stay up-to-date by following RDB and the Ministry of Trade and Industry for announcements on loans and other measures, as well as keeping in touch with your association, chamber and PSF so that you know what is available to your business.
For more information
Follow RDB on Twitter: @RDBrwanda
Follow the Ministry of Trade and Industry on Twitter: @RwandaTrade
See the 11th May 2020: “Notice to All Hospitality Establishments”
Ku wa 12 Gicurasi : Amahoteri & Ubukerarugendo
Mfite resitora kandi ndifuza ko abakiriya banjye bakomeza kwirinda. Ni iki nakora kugira ngo nite ku mutekano wabo kandi nkomeza gukora ubucuruzi?
Igisubizo: Ku wa 11 Gicurasi, Urwego rushinzwe iterambere mu Rwanda (RDB) rwasohoye itangazo rishya rimenyesha ibigo byose byakira abantu nka za resitora, amahoteri n’aho bafatira icyayi na kawa. Iri tangazo risaba ko abakiriya bose bagana ibi bigo bagomba kwiyandikisha batanga imyirondoro ikurikira:
- Amazina
- Nimero za terefoni
- Isaha bahagereye
- Akarere batuyemo
Izi ngamba nshya zigamije gufasha Leta y’u Rwanda kubasha gukurikirana uburyo n’igihe abantu bagiye bahura n’abandi mu rwego rwo kwirinda ko hagira abantu bashya bandura mu gihe hari abagaragayeho kwandura COVID-19. Aya makuru azagirwa ibanga ku buryo adahererekanywa.
Amahoteri, amaresitora acuruza icyayi na kawa n’amaresitora asanzwe byemerewe gufungura guhera ku wa 4 Gicurasi 2020 ariko bigafunga saa moya z’umugoroba buri munsi. Bigomba kandi gushyiraho uburyo n’ibikoresho by’isuku n’isukura kugira ngo abakiriya n’abakozi babashe gukaraba intoki cyangwa gukaraba umuti wica udukoko mbere yo kwinjira. Nk’uko bigenda ku bikorwa byose by’ubucuruzi, abakozi bose bagomba kwambara agapfukamunwa ndetse n’abakiriya bakaza bakambaye! Bagomba kandi kubahiriza intera ya metero imwe hagati yabo.
Inyubako zikorerwamo siporo rusange, utubyiniro, utubari, kiriziya n’insengero n’ahandi hantu hateranira abantu benshi birakomeza gufunga kugeza igihe hatangiwe andi mabwiriza.
Zirikana ibi! Niba ubarizwa mu rwego rw’amahoteri, gerageza kumenya amakuru agezweho ukurikira amatangazo ya Minisiteri y’Ubucuruzi n’Inganda yerekeye inguzanyo n’izindi ngamba zafashwe kandi ukorane bya hafi n’ishyirahamwe ubarizwamo, urwego rw’inganda na PSF (Urugaga rw’Abikorera) kugira ngo ubashe kumenya amahirwe ari mu rwego rw’ibikorwa bijyanye n’ubucuruzi ukora.
Ukeneye amakuru arambuye
Kurikira RDB kuri Twitter: @RDBrwanda
Kurikira Minisiteri y’Ubucuruzi n’Inganda kuri Twitter: @RwandaTrade
Reba inyandiko yasohotse ku wa 11 Gicurasi 2020: “Notice to All Hospitality Establishments”
As of May 4th, 2020, can I return to work? What do I need to know and do?
For information on COVID-19 in Rwanda, dial 114 toll-free.
UPDATE: Business Opening Measures, 4th May 2020
As of May 4th, 2020, can I return to work? What do I need to know and do?
Answer: The Government of Rwanda has begun the process of opening businesses in a slow and cautious way.
However, new measures as of May 4th, 2020, will help you to return to work. Just remember to follow the guidelines, keep checking this site and Government sites (see below) to stay up to date.
Specifically:
- Public and private businesses can now resume working with essential staff. However, businesses must NOT have more than 50% of all employees at work – the shop, office or other place of work – at any time.
- Employers must provide masks for all employees while they are at work. Masks are an important tool for keeping yourself and others safe and healthy.
For the full guidelines on opening businesses, you can visit the official Government of Rwanda website and Guidelines starting May 4th. And for more to stay healthy, keep up to date with RBC, the Rwanda Biomedical Centre.
Be Safe! Follow the Government guidelines, wear your mask, wash your hands and keep hand sanitizer available, and do not work with more than 50% of your staff at the workplace. This will help to keep you, your employees, and your customers safe.
For more information
https://pbs.twimg.com/media/EXKummOWkAEF9wl?format=jpg&name=small
https://www.gov.rw/blog-detail/covid-19-cabinet-reviews-lockdown-measures-effective-may-4th-2020
INSIGHTS FOR YOUR BUSINESS
AMAKURU MASHYA: Ingamba zikurikizwa mu gufungura bimwe mu bikorwa by’ubucuruzi ku wa 4 Gicurasi 2020
Ese guhera ku wa 4 Gicurasi 2020, nshobora gusubira ku kazi? Ni ibiki ngomba kumenya no kwitwararika?
Igisubizo:Guverinoma y’u Rwanda yatangiye,mu bwitonzi kandi buhoro buhoro, gahunda yo gufungura ibikorwa by’ubucuruzi.
Ingamba nshya zitangira kubahirizwa ku wa 4 Gicurasi 2020 zizabafasha gusubira ku mirimo. Ibuka kubahiriza imirongo ngenderwaho ikurikira, ukomeze gusura uru rubuga ndetse n’izindi mbuga za Guverinoma (reba ahakurikira) kugira ngo ukomeza kubona amakuru agezweho.
By’umwihariko:
- Ibigo bya leta n’iby’abikorera bishobora noneho gutangira gukora byifashisha abakozi b’ingenzi. Icyakora, ibigo bibujijwe gukoresha abarenze 50% by’abakozi bose, haba mu iduka, mu biro cyangwa ahandi hose hakorerwa imirimo, igihe icyo aricyo cyose.
- Abakoresha bagomba guha abakozi babo bose udupfukamunwa igihe bari mu kazi. Udupfukamunwa ni igikoresho cy’ingirakamaro mu kukurinda kwandura cyangwa kwanduza abandi maze mugakomeza kugira ubuzima buzira umuze.
| IBYO USABWA GUKURIKIZA | IBYO UGOMBA KWIRINDA |
| Kwambara agapfukamunwa igihe uri mu ruhame wirinda gukwirakwiza COVID-19 | Kutavanaho cyangwa kumanura agapfukamunwa igihe uvuga, ukorora cyangwa witsamura |
| Kumarana agafukamunwa igihe kitarenze amasaha 6 | Kutikora ku zuru cyangwa ku munwa igihe wambara agapfukamunwa |
| Kumesa agapfukamunwa mu mazi ashyushye n’isabune nikamara kumuka, ugatere ipasi | Kwirinda kugura agapfukamunwa ahantu hatemewe. Tuboneka no muri farumasi, supamaketi n’ahandi hantu hemejwe n’Ikigo gishinzwe kugenzura ibiribwa n’imiti mu Rwanda (FDA) |
| Kwambara agapfukamunwa gakingiye izuru, umunwa n’akananwa | Abakora udupfukamunwa batugurisha dufunitse. Birabujijwe kutwigera mbere yo kugura |
| Kugira nibura udupfukamunwa tubiri ukambara kamwe igihe wafuze/wameshe akandi | Agapfukamunwa kambarwa n’umuntu umwe gusa |
Ukeneye kumenya amabwiriza yerekeye gukomorera bimwe mu bikorwa by’ubucuruzi, ushobora gusura urubuga rwa Guverinoma y’u Rwanda n’Amabwiriza akurikizwa uhereye ku ya 4 Gicurasi. Kugira ngo ukomeze kugira ubuzima bwiza kandi wirinda, kurikira buri gihe inama zitangwa na RBC, Ikigo cy’Igihugu Gishinzwe Ubuzima.
Irinde! Kurikiza amabwiriza yashyizweho na Guverinoma, ambara agapfukamunwa, karaba intoki kandi uhorane umuti wo gusukura intoki kandi ntukoreshe abarenze 50% by’abakozi ufite ku kazi aho ukorera. Ibi bizagufasha wowe n’abakozi bawe, ndetse n’abakugana kwirinda kwandura no kwanduza abandi
What do I need to know about traveling in Rwanda as of May 4th, 2020? How can I safely get to work?
Transport
Question: What do I need to know about traveling in Rwanda as of May 4th, 2020? How can I safely get to work?
Answer: Slowly but surely, Rwandans are getting back to work and moving around their provinces and City of Kigali. No public transport between provinces and between Provinces and City of Kigali. Public transportation is an important part of getting to and from work, and it is important to follow the Government guidelines to stay healthy.
While you may not use public transportation – buses, minibuses or even your own vehicle – between different provinces in the country, buses and minibuses have started to accept passengers once again. Moto taxis are also not yet permitted to take passengers.
To be safe on buses, respect social distancing guidelines when waiting in line to get on the bus. Contact with an infected person can cause YOU to be infected too, and so distance is important. In some cases passengers will also be screened before they can get on to the bus. What is more, each seat in the bus is marked with a “check” or an “X”. You may sit in those seats marked with a green “check” but NOT in those marked with a red “X.”
This means that there are fewer places than normal on buses and minibuses.
And just like any time you are in public or at your work, remember to wear a mask, wash your hands constantly, or use hand sanitizer.
If you take public transportation, be informed of fees and charges, too. You can find these through RURA, both on their website (rura.rw) and on Twitter (@RURA_RW). Mind that fees and charges are higher than they were before the pandemic began, and be sure to include this in your budget. For example, if you used to pay 260 RWF to go from Kacyiru to Nyabugogo, you will now pay 367 RWF. Checking the cost will help you from paying too much, and keep you prepared for the amount you will need.
Be Healthy! Social distance, wear a mask, wash your hands and sit in the seats marked with a green check mark when taking the bus. DO NOT gather in a crowd for yourself and for others’ safety. Together – but safely distant – we can keep each other healthy
For more information:
https://www.newtimes.co.rw/news/new-measures-rolled-out-ensure-social-distancing-public-buses
https://en.igihe.com/news/article/rura-introduces-new-public-transport-fares
https://www.newtimes.co.rw/news/new-measures-rolled-out-ensure-social-distancing-public-buses
Ubwikorezi
Ni iki ngomba kumenya ku byerekeye ingendo zikorerwa mu Rwanda guhera ku wa 4 Gicurasi 2020? Ni gute najya ku kazi nizeye umutekano?
Igisubizo:Buhoro buhoro, Abanyarwanda batangiye batangiyegusubira ku mirimo no gukorera ingendo imbere mu ntara no mu mujyi wa Kigali. Ingendo hagati y’intara no hagati y’intara n’Umujyi wa Kigali zirabujijwe. Gutwara abantu n’ibintu ni kimwe mu bintu by’ingenzi bifasha abantu mu ngendo bakora bajya cyangwa bava ku mirimo kandi birakwiye gukurikiza amabwiriza yashyizweho na Guverinoma kugira ngo bakomeze kugira ubuzima buzira umuze.
Nubwo hari abatajya bakoresha uburyo bworoshya ingendo rusange nko gutega za bisi nini n’into cyangwa ngo bakoreshe ibinyabiziga byabo mu ngendo bakorera mu ntara zitandukanye imbere mu gihugu, bisi nini n’into zongeye gutwara abagenzi mu gihe za moto zo zitari zemererwa gutwara abagenzi.
Kugira ngo twirinde igihe duteze za bisi, tugomba gukurikiza amabwiriza yerekeye intera hagati y’umuntu n’undi igihe dutonze umurongo dutegereje kwinjira muri bisi. Iyo uhuye n’umuntu wanduye ashobora nawe kukwanduza ni yo mpamvu dukwiye gushyira intera hagati yacu n’abo duhura nabo. Rimwe na rimwe, abagenzi bakorerwa igenzura mbere yo kwinjira muri bisi. Impinduka nshya ni uko buri ntebe muri bisi iriho akamenyetso kerekana aho wemerewen’aho utemerewe kwicara. Wemerewe kwicara ku ntebe ziriho akamenyetso ‘“check”k’icyatsi kibisi ariko ntiwemerewe kwicara ahari akamenyetso gatukura “X.”
Bisobanuye ko imyanya yicarwamo muri bisi nini n’into yabaye mike kurusha uko byari bimenyerewe.
Igihe uri mu ruhame cyangwa uri ku kazi kawe, ibuka kwambara agafukamunwa, gukaraba intoki buri gihe no gukaraba umuti usukura intoki.
= Yego, icara aha!
= Oya, wikwicara aha!
Niba utega imodoka zitwara abagenzi muri rusange, menya ibiciro by’ingendo n’andi mafaranga yishyurwa. Wabisanga kuri RURA, haba ku rubuga rwayo www.rura.rw no kuri Twitter (@RURA_RW). Zirikana ko ibiciro by’urugendo biri hejuru y’ibyakurikizwaga mbere y’uko icyorezo cyaduka maze ubiteganye mu ngengo y’imari. Urugero: niba usanzwe wishyura 260 Frw kuva Kacyiru ujya Nyabugogo, ubu uzajya wishyura 365 Frw. Kugenzura ikiguzi cy’urugendo bizagufasha kutishyura menshi bityo uhore witeguye kwishyura umubare w’amafaranga usabwa.
Bungabunga ubuzima bwawe!Kubahiriza intera hagati y’abantu, kwambara agapfukamunwa, gukaraba intoki no kwicara mu ntebe ziriho akamenyetso k’icyatsi kibisi igihe uteze bisi. IRINDE kujya mu kivunge ku bw’umutekano wawe ndetse n’uw’abandi. Twese hamwe, duhanye intera hagati yacu, buri wese ashobora kubungabunga ubuzima bwa mugenzi we!
I have a hospitality business and depend on tourism. How will I keep my business during a time when people are not traveling?
Hospitality & Tourism
I have a hospitality business and depend on tourism. How will I keep my business during a time when people are not traveling?
Answer: In Rwanda, tourism is an important sector. While travel to and from Rwanda by air or land is still prohibited as of May 5th, 2020, the Government of Rwanda and the Rwanda Development Board (RDB) are looking at ways in which to ease the burden on the tourism and hospitality industry.
As of May 4th, hotels and restaurants may now operate again, but they must close by 7:00 pm each day. They must also install hygiene stands so that customers and staff can wash their hands, or apply hand sanitizer when they enter. As with all businesses, all employees must wear a mask – and customers too! And always keep a distance.
Gyms, nightclubs, bars, churches, and other large gathering places will stay closed until further notice.
There are also initiatives like the Corona Action Rwanda initiative at www.coronaactionrwanda.rw. This initiative is not specifically for the hospitality industry, but it will provide both support and grants to organizations that apply by May 8th, 2020.
Finally, for companies who faced challenges in filing their annual returns and annual accounts due to the lockdown and measures put in place to contain the spread of COVID-19, to the office of the Registrar General in RDB period has been extended until 31st of July 2020.
Be Smart! If you are part of the tourism sector, make sure to stay up-to-date by following RDB for announcements on loans and other measures, as well as keeping in touch with your association, chamber and PSF so that you know what is available to your business.
For more information
https://www.newtimes.co.rw/business/government-commits-supporting-local-tourisms-recovery-post-covid-19
Amahoteri & Ubukerarugendo
Nkora ubucuruzi bwo mu rwego rw’amahoteri kandi bushingiye ku bukerarugendo. Ni gute ubucuruzi nkora buzakomeza gukora mu gihe abantu badakora ingendo ?
Igisubizo:Mu Rwanda, ubukerarugendo ni urwego rw’ingirakamaro. Mu gihe ingendo zo mu kirere no ku butaka ziva cyangwa zigana mu Rwanda zikibujijwe uhereye ku wa 5 Gicurasi 2020, Guverinoma y’u Rwanda n’Urwego rw’Igihugu rushinzwe Iterambere mu Rwanda (RDB) biri gusuzuma uburyo byakoroshya ingaruka iki cyorezo kigira ku rwego rw’ubukerarugendo n’amahoteri.
Uhereye ku wa 4 Gicurasi 2020, amahoteri na resitora yemerewe kongera gukora ariko agomba gufunga saa moya z’umugoroba buri munsi. Zigomba kandi gushyiraho aho gukarabira ku buryo abakiriya n’abakozi babasha gukaraba intoki, cyangwa hagakoreshwa umuti wo gusukura intoki igihe abakiriye binjiye muri hoteri na resitora.Nk’uko bigenda ku bikorwa byose by’ubucuruzi, abakozi bose bagomba kwambara agapfukamunwa ndetse n’abo bakira bakaza bakambaye! Bagomba kandi gusiga umwanya hagati yabo.
Inyubako zikorerwamo siporo ngororangingo, utubyiniro, utubari, kiriziya n’insengero n’ahandi hantu hateranira abantu benshi birakomeza gufunga kugeza igihe hatangiwe andi mabwiriza.
Hatangijwe kandi imishinga irimo gahunda yo guhangana n’icyorezo cya Korona virusi mu Rwanda wasanga ku rubuga www.coronaactionrwanda.rw. Iyi gahunda ntireba by’umwihariko urwego rw’amahoteri, ahubwo izatanga inkunga n’impano ku bigobizazisaba uhereye ku wa 8 Gicurasi 2020.
Mu gusoza, amasosiyete y’ubucuruzi yagize ingorane mu gukora imenyekanisha rya buri mwaka na raporo y’ibaruramari ya buri mwaka kubera ingamba zo gufunga ibikorwa bitari iby’ingenzi n’ingamba zashyizweho mu gukumira ikwirakwira rya COVID-19 yongerewe igihe kugeza ku wa 31 Nyakanga 2020 kugira ngo abe yabigejeje mu biro by’Umwanditsi Mukuru muri RDB.
Menya amakuru agezweho! Niba ubarizwa mu rwego rw’ubukerarugendo, menya amakuru yose agezweho ukurikirana ibishyirwa ku rubuga rwa RDB kugira ngo umenye amatangazo yerekeye inguzanyo n’izindi ngamba ndetse ukomeze gukorana bya hafi n’ishyirahamwe ubarizwamo hamwe na PSF kugira ngo ubashe kumenya amahirwe aboneka muri bizinesi ukora.
What do new government measures to resume economic activities affected by COVID-19 mean for my business?
Question:
I heard that new measures to resume economic activities affected by COVID-19 were issued by the Government. What does this mean for my business?
Answer: The Government of Rwanda reviewed existing strategies to contain the outbreak of COVID-19 and approved a number of measures to enable economic activities to resume as of Monday, May 4, 2020. Here is what you need to know:
- General preventative measures must continue, including the need to wear masks in public at all times and adhere to hand hygiene and social distancing for all resumed activities. Mass screening and testing for COVID-19 will continue nationwide. Movement is prohibited from 8pm to 5am except with permission.
- Businesses will resume with essential workers; however:
-
- All non-essential employees should continue working from home.
- Markets will open for essential vendors not exceeding 50% of registered traders.
- Hotels and restaurants will operate but close by 7pm.
- Manufacturing and construction sectors will open with essential workers only.
- Electronic payments and online banking services should be used whenever possible.
- Public and private transport will resume within the same province. Transport between different provinces and the city of Kigali is not permitted.
- Motos and bicycles are not permitted to carry passengers but may carry goods and offer delivery services.
The Government is doing all possible to be sure that economic activities can begin to resume in a way that continues to keep everyone safe. The guidelines will be reviewed after 15 days upon a health assessment.
Be Safe! Make sure you continue to follow general preventative measures and resume economic activities only with essential workers. And stay healthy!
Reference: Office of the Prime Minister. Statement on Cabinet Resolutions of 30 April 2020.
What do I do if I have goods/cargo waiting to clear customs?
Question:
What do I do if I have goods/cargo waiting to clear customs?
Answer: On May 1, 2020, the Government of Rwanda issued regulations that require all goods/cargo to be immediately cleared and taken within one day from customs border posts. If an importer fails to take their goods/cargo within two days, they will be required to pay storage and parking fees as follows:
- Two Rwandan Francs per kilogram per day for parking.
- Two Rwandan Francs per kilogram in addition to normal storage fees in the warehouse.
- After two days, goods/cargo will be transported to Kigali warehouses. The cost will be the responsibility of the importer.
- To facilitate the transportation of cargo from Rusumo and Kagitumba borders, vehicle details (number plate and driver) and cargo owner must be communicated to MININFRA for travel clearance. This should be done via email at info@mininfra.gov.rw or WhatsApp: +250 788 884 431/ +250 788 698 556. For more information, call toll-free at 4287 (0788387125).
The Government is doing all possible to be sure that the clearance of goods/cargo takes place as efficiently and safely as possible.
Be Safe! Make sure you continue to follow general preventative measures. And stay healthy!
Reference: Rwanda Revenue Authority. Ref. 702/RRA/CG/CSD/2020. Issued 1 May 2020.
Ministry of Infrastructure Public Announcement. Issued 1 May 2020.
How can I restock my business at the warehouse during the COVID-19 crisis?
QUESTION
I have had difficulties restocking my business at the warehouse during the COVID-19 crisis. What can I do?
Answer: You may have received a message from PSF, the Private Sector Foundation, to help you solve your business issues during the pandemic. This could be because:
- As a small business, you are having cashflow issues and are worried you will not be able to pay for the goods you are supposed to receive from the warehouse.
- You do not want to use your cash to purchase only essential items, not non-essential items, to sell in your store.
- You are worried about moving around during this time.
The Government of Rwanda, working with RRA and PSF, understand that the COVID-19 crisis has damaged the cashflow of many small businesses. We understand that business people are wondering if and when they will begin to earn money again, and to fully stock their shops.
First, RRA and PSF are working to provide a guarantee and shop credit to small businesses so that you can continue to acquire goods that are now sitting in warehouses. Check back to this site for more information as this solution is still in development.
Second, RRA, PSF, the Police, and MINICOM have worked together to ensure that small businesses can get a pass to drive and pick up goods. If you are stopped by the police going to or from your warehouses, you can receive this pass. Write to info@psf.org.rw, or Faustin Karasira of PSF at faustink@psf.org.rw, if you do not yet have a pass to move as necessary to pick up your goods.
Third, banks like Bank of Kigali and KCB Rwanda are offering special loans to customers during this difficult time. To learn more, watch the videos at the bottom of the page.
If you are having problems picking up goods at a warehouse, bringing your goods to a warehouse, or have a question about the information above, you may call the numbers you see below. These numbers are PSF staff who are available to help you keep your business running during the shutdown.
Through the blue chat icon on the right corner of your screen, you can also ask a question of the SME Clinic experts.
1: Message from PSF and RRA on Warehouses (Friday 24 April 2020)
| Kinyarwanda | English |
| Muraho. Bisabwe na RRA ndetse na bayiri warehouse yuko zuzuye kandi zigomba gukomeza kwakira ibindi bintu, PSF irasaba abacuruzi n’abikorera bafite inbutu aho havuzwe kureba uko bajya kubifata mugihe kitarambiranye. Ukeneye ibindi bisobanuro ya hamagara: | Hello. At the request of RRA and the warehouses that are full and must continue to receive new items, PSF urges traders and the private sector using these warehouses to find out how to continue to pick up your goods. For more information call:
(see phone) |
Be Informed! Use the tools on this site to keep you up-to-date on new information, and do not hesitate to contact us for more information!